Privacy Policy
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This Privacy Policy governs the processing of personal data by Lot De Clercq, operating under the name “De Livingsessies,” with registered office at 9000 Ghent, Patijntjestraat 61, registered in the Belgian KBO and VAT register under number BE0793.740.310, IBAN BE59 7370 6558 9726, email: lot@delivingsessies.be, and website: https://www.delivingsessies.be.
Unless otherwise stated, Lot De Clercq is the data controller responsible for the personal data collected and to which this Privacy Policy applies.
This Privacy Policy explains what personal data we collect and how we use it. Please read it carefully, as it contains essential information about how your data is processed and what cookies are used.
We respect your privacy and your rights to control your personal data.
1. Personal Data
We process the data you voluntarily provide when requesting information, booking an appointment, sending a message, registering for a workshop/co-working session, or entering into collaboration. This may include your name, email address, physical address, phone number, and billing information.
We also automatically collect usage, access, or interaction data through cookies (such as Google Analytics or similar technologies). These data are not linked to the user database and are automatically deleted after 7 days.
Additionally, we may receive information about you from third parties, such as partners with whom we offer services or carry out joint marketing activities. We may also receive data from social media platforms — for instance, if you interact with us there. Any third-party data is protected in accordance with this Privacy Policy.
2. Security and Storage
We take the processing of your personal data very seriously and implement technical and organizational measures to protect it and help prevent theft, misuse, unauthorized access, disclosure, alteration, or destruction.
We regularly monitor our systems for possible security vulnerabilities or attacks. However, we cannot guarantee the complete safety of data transmitted to us. In the event of a data breach, we will respond promptly and notify all affected parties.
Personal data are stored and processed in Belgium, at our registered office. If data are processed by external providers with servers outside the European Union, this is done in accordance with the EU-U.S. Privacy Shield Framework. All data transfers are made via secure connections.
3. Access and Data Sharing
To process your personal data, our employees may be granted access. We ensure a comparable level of protection through contractual obligations equivalent to this Privacy Policy.
We do not sell or share your data with third parties, except with external providers offering services such as website management and hosting, facilitating workshops/trainings, billing, or email communication. Even in those cases, we share only what is strictly necessary to complete your registration or deliver services you’ve authorized — and only with agents working on our behalf, under the terms of this Privacy Policy.
Additionally, where legally required or necessary to fulfill our services, protect our rights, or those of our users or partners, we may disclose your data to law enforcement, regulatory bodies, affiliates, or in legal proceedings.
4. Cookies
By using the De Livingsessies website, cookies may be placed on your device, including Google Analytics cookies. For more details about cookies used, please see our disclaimer.
By using our website, you consent to the use of these cookies.
5. Purpose of Processing
The data collected are used solely to provide our services, manage your registration or inquiry (e.g. bookings, billing, administration), and support our collaboration. We also use data to ensure safety, handle disputes, and to contact you for marketing or promotional purposes.
6. Legal Basis
Your data are processed based on Article 6.1(a) (consent), 6.1(b) (necessary for the performance of a contract), and 6.1(f) (legitimate interest) of the General Data Protection Regulation (GDPR). This includes registering your request or booking, sending you newsletters or freebies, improving our services and offerings, informing you of updates, and for administrative or legal compliance.
This Privacy Policy and our double opt-in system ensure that your consent is given freely, explicitly, unambiguously, actively, and with full knowledge.
7. Data Retention
Depending on the purpose of processing, personal data are retained for up to 24 months. Certain data may be stored for a maximum of 5 years to comply with legal and accounting obligations. After this period, data will be permanently deleted.
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8. User Rights and Complaints
As a data subject, you have the right to access your personal data at any time, to correct it if inaccurate, to request data portability, restrict or object to processing, or have your data deleted.
We do not use fully automated processing (such as profiling) to make decisions.
As processing may be based on consent (Article 6.1(a)), you always have the right to withdraw your consent. Note that if you do so, you may no longer receive certain relevant information or services.
To exercise your rights, please contact us at lot@delivingsessies.be.
If you have any questions or concerns, you may contact us directly via email. You also have the right to file a complaint with the Belgian Data Protection Authority (GBA):
Drukpersstraat 35, 1000 Brussels
Tel: +32 (0)2 274 48 00 | Fax: +32 (0)2 274 48 35
Email: commission@privacycommission.be
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9. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes to our website, services, or user feedback. If we make significant changes to how we use or process your personal data, we will notify you via our website or by direct communication before the changes take effect.
We recommend reviewing this Privacy Policy regularly to stay informed about how we protect and use your data.
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10. Contact
For further information, questions, or comments about this Privacy Policy, please contact us at lot@delivingsessies.be or visit www.delivingsessies.be.